Privacy Policy

Privacy Policy — Easy Cut Painting Services

Last updated: March 2025

1. Introduction

Easy Cut Painting Services (‘we’, ‘us’, or ‘our’) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us.

By engaging our services, visiting our website, or contacting us, you consent to the practices described in this policy.

2. About Us

Easy Cut Painting Services is a painting business based in the Hills District, New South Wales, Australia. We provide residential and commercial painting services across north-west Sydney.

Contact details:

3. What Personal Information We Collect

We may collect the following types of personal information:

  • Your name
  • Postal address or property address for quoting and service delivery
  • Email address
  • Phone number
  • Details of the services you have requested or that we have provided to you
  • Payment information (processed securely; we do not store full card details)
  • Any other information you voluntarily provide to us

We only collect personal information that is reasonably necessary for our business functions and activities.

4. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from you when you contact us by phone, email, or through our website
  • When you request a quote or book our services
  • When you correspond with us during or after a project
  • Through our website contact or enquiry forms

We do not collect personal information by unlawful or unfair means.

5. Why We Collect and How We Use Your Information

We collect and use your personal information for the following purposes:

  • To respond to your enquiries and provide quotes
  • To deliver our painting and related services
  • To communicate with you about your project, scheduling, and invoicing
  • To process payments
  • To comply with our legal obligations
  • To improve our services

We will not use your personal information for any purpose unrelated to the above without your consent.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose your information to:

  • Our employees, contractors, or subcontractors who assist in delivering services to you
  • Third-party service providers (such as accounting or scheduling software) where necessary to operate our business — these parties are required to handle your information in accordance with the Privacy Act 1988
  • Government agencies or law enforcement bodies where required or authorised by law

We will not disclose your personal information to overseas recipients unless required by law or with your consent.

7. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, and disclosure. These steps include:

  • Secure storage of physical records
  • Password-protected digital systems
  • Limiting access to personal information to those who need it to perform their role

While we take all reasonable precautions, no data transmission or storage system is completely secure. If you have concerns about the security of your information, please contact us.

8. Access and Correction

Under the Privacy Act 1988, you have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make an access or correction request, please contact us at sales@easycutpainting.com.au. We will respond within a reasonable timeframe (generally within 30 days).

We may decline access in limited circumstances permitted by the APPs, in which case we will explain why.

9. Complaints

If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, you may lodge a complaint by contacting us at:

We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

10. Website and Cookies

Our website may use cookies and similar tracking technologies to improve user experience and gather aggregate analytics data. Cookies do not collect personally identifiable information unless you submit it via a form.

You may configure your browser to refuse cookies; however, this may affect the functionality of our website.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. The current version will always be available on our website. We encourage you to review it periodically.

12. Contact Us

For any privacy-related questions, requests, or complaints, please contact us:

Location: Hills District, NSW, Australia

Email: sales@easycutpainting.com.au

Business name: Easy Cut Painting Services